Return, Exchange & Refund Policy
We offer returns and exchanges for all online merchandise within 30 days of receipt.
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A copy of your order confirmation email or a packing slip enclosed with your return shipment will be considered proof of purchase.
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Items must be in unused and original condition.
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Items must be returned in their original packaging, if possible.
Return Exceptions
Some items may not be eligible for return or exchange, including:
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Opened or used merchandise
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Items significantly damaged due to customer mishandling
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Items without a copy of your order confirmation email or packing slip
Return Shipping
Customers are responsible for return shipping costs.
Exchanges
Exchanges will be processed for the same item or a similar item of equal value. If the exchange item is of a higher value, the customer will be responsible for the difference.
Refunds
Refunds will be issued to the original form of payment within 5 business days of receiving the returned item.
Contact Us
If you have any questions about our return policy, please contact us at +86 595 87488186 or email us.